Contacts

Contact Us

For information on products and services as well as customer complaints:

J Trust Call (Mobile and Landline)

1500 615

Overseas

+622129261110

customercare@jtrustbank.co.id

For Corporate, Investor, and Press Information:

Corporate Secretary

Sahid Sudirman Center, Lt. 33
Jl. Jend. Sudirman No. 86
Jakarta 10220, Indonesia
Telp. +62212926 1111

Dear customers of PT Bank JTrust Indonesia Tbk. Be careful of fraud via telephone/Whatsapp application/advertising on social media on behalf of PT Bank JTrust Indonesia Tbk. or J Trust Bank, as well as offering J Trust Bank products, which in turn are subject to a monthly subscription fee and request a one time password (OTP) code or customer personal identification number (PIN). Beware, beware of fake links! Do not access links/links with requests to fill in customer's personal data, ask for OTP and PIN codes.